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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,115 reviews
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Edward Sealey I.'s profile image
Edward Sealey I. 
4 years ago

Awesome Team 

KAREN G.'s profile image
KAREN G. 
4 years ago

Ease of online tools Weekly updates from Norma allowed me to know what to expect 

NATALIE S.'s profile image
NATALIE S. 
4 years ago

The specialist, Norma who helped me was courteous and professional and always called me when she said she would. Everything was done in a timely manner. Thank you! 

Dwight Y.'s profile image
Dwight Y. 
4 years ago

Pennymack is a great company to do business with. 

AARON H.'s profile image
AARON H. 
4 years ago

The process was timely, accurate, efficient, and smooth. 

RYAN H.'s profile image
RYAN H. 
4 years ago

There is way too much to type, if you want to know all of the details have a supervisor call me. I’m sure that won’t happen bc this is over and judging from past communication efforts and requests...but here are the basics Started this process first week of May, didn’t finish till June 22 Scheduled, rescheduled closing, atleast 4 times Some random persons name was in my closing documents the first time they showed up. took me over a week to find out what happened. Heard from Mona 1 time 

JAY W.'s profile image
JAY W. 
4 years ago

jkjjuhyyyh 

Donnie S.'s profile image
Donnie S. 
4 years ago

don't want to say anymore 

Cameron W.'s profile image
Cameron W. 
4 years ago

The “Mac team” is a joke I Would call for information and speak to someone new every time, they would tell me they will message my loan officer and no one ever gets back to me. This was a reoccurring ordeal I experienced. It was nearly impossible to get in contact with The people assigned to me. I sent many email that were never responded to. I left many unanswered voicemails. Towards the end I found myself having to be called daily just to speak with some one who could tell me what was going on 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.