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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,791 reviews
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BRETT T.'s profile image
BRETT T. 
on Birdeye

4 years ago

Smoothest closing I've experienced. My'Esha Allen was great. 

JAMES M.'s profile image
JAMES M. 
on Birdeye

4 years ago

It was all good! My second deal with PennyMac was as good as it gets. Smooth as silk and they accommodated my hurried schedule to close. I would recommend them to anybody that would ask me. 

THOMAS W.'s profile image
THOMAS W. 
on Birdeye

4 years ago

Penny Mac did a great job of communicating with us all along the process. We received a very low rate with minimal fees. 

Michael C.'s profile image
Michael C. 
on Birdeye

4 years ago

Had to complete 2 additional forms before we could close. Outside of that everything else went well.6 

DAVID M.'s profile image
DAVID M. 
on Birdeye

4 years ago

No fredback 

Dale W.'s profile image
Dale W. 
on Birdeye

4 years ago

Called PennyMac to see if I could get a lower interest rate on my VA loan. Got a call ack within a few minutes and found out I could indeed get a better rate. Started loan application then and it did not take long before I was just awaiting approval. After approval, working with the mac team was easy and in no time the notary was at my door to close. Best refinance I have ever done. Saved the most money also, which was the whole point. I would highly recommend PennyMac. 

ANNETTE M.'s profile image
ANNETTE M. 
on Birdeye

4 years ago

Dion, my agent, was very communicative and he promptly answered all my questions. The process was painless. My thanks. 

Billie M.'s profile image
Billie M. 
on Birdeye

4 years ago

I’ve purchased and/ or refinanced several homes over the years and this refinance was the easiest and most professional I’ve ever experienced. 

Katrina H.'s profile image
Katrina H. 
on Birdeye

4 years ago

Unfortunately I had an unpleasant experience using PennyMac for refinancing a home mortgage. The beginning process seemed great. The service I received right out to the gates appeared great. The mortgage officers appeared super friendly, informative and efficient. They seemed to go out of their was to quickly respond to emails and phone calls with questions and concerns I had regarding my loan. We are now 3 months after closing and now realizing this is actually a nightmare. Very disappointed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,791 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.