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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very smooth, even though it was all done online. The communication was fantastic!!!
Everything was well communicated to me by the first person I talked to at the company. I provided all of the documents requested on day one and just waited for my closing date. Someone typically followed up with me every Monday to let me know where in the process things were, and I appreciated that. PennyMac made my re-finance simple and easy!
Good communication and great customer service 👍
Great experience! A bit lengthy of a process, but I was told about that up front. And kept informed of the process and steps and timeline along the way. I never felt like I was in the dark or being dragged along, but instead proactively being led with the PennyMac team as we closed on our re-fi. Thanks!
This was a very smooth and painless refi. The web portion was easy to use and very intuitive. Thanks!
The process was so smooth and all parties involved were very proffessional
Lana was awesome
The process took extremely longer than normal. Communication was horrible! Inaccurate information was given often. Team members didn’t seem to be on one accord. The overall process was displeasing.
Actually it’s not bad in comparison with other lender
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.