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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I feel there was a better rate I could have received
From the day I first talked to the PennyMac loan officer to closing— two(2) weeks— UNBELIEVABLE!!!
Dislikes: loan processor changed mid way through loan. Documents were asked for more than once that had already been submitted. However, those were minor compared to the day of closing. I needed to go to my bank to get cashiers check. I needed exact figure to do that. I could not get ahold of PennyMac after multiple attempts, within their business hours, so I called the title company. They told me a cash to close figure that was nearly $2,000.00 more than had been communicated to me by Pe
Communication was terrible. I was told I would close on time and it didn’t happen. Myself, realtor and parent had to send multiple emails just to get responses. Penny Mac made the home buying process difficult and stressful
Everything went smoothly and on time great job Pennymac
Working with Timothy Carter was a great experience. Very knowledgeable and hard working individual. Went out of his way to help and find answers to all my questions. Extremely responsive person as opposed to my loan officer Araceli Jimenez. Not responsive to multiple phone calls. Hopefully she does not do this to all her customers.
Excellent job!!
Went smooth as silk.
Our refi process was smooth and easy every step of the way. Great communication, all questions addresses, and timeline met!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,791 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.