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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,791 reviews
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George T.'s profile image
George T. 
on Birdeye

4 years ago

We are still waiting to receive a response to a discrepancy in our closing papers. We were told that the HOA fees would not be included in our escrow and it is. We have had many mortgages and our HOA fees have never been a part of the escrow. Our loan has a portion included. We specifically asked Ammi about it before we closed. She assured us that it would not be included. But there it was when we reviewed our papers. We contacted Ammi, nothing has been done. Not recommending! 

JUAN Barajas J.'s profile image
JUAN Barajas J. 
on Birdeye

4 years ago

quick, fast, friendly service 

DARRELL K.'s profile image
DARRELL K. 
on Birdeye

4 years ago

Quick and easy. 

TIMOTHY C.'s profile image
TIMOTHY C. 
on Birdeye

4 years ago

Great experience. Very easy. 

Lothar B.'s profile image
Lothar B. 
on Birdeye

4 years ago

Availability of teams 

ROBERT T.'s profile image
ROBERT T. 
on Birdeye

4 years ago

Was a nice experience 

PANKAJ P.'s profile image
PANKAJ P. 
on Birdeye

4 years ago

Not closing on time and giving the same answer to me every time I call about the loan and not doing anything. 

TERRILL G.'s profile image
TERRILL G. 
on Birdeye

4 years ago

It was Great. 

Ronell A.'s profile image
Ronell A. 
on Birdeye

4 years ago

Communication was horrible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,791 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.