PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,223 reviews
Select a rating
RICHARD H.'s profile image
RICHARD H. 
5 years ago

Great experience 

Irene M.'s profile image
Irene M. 
5 years ago

Very prompt for my refinance. 

Paul S.'s profile image
Paul S. 
5 years ago

Process was quick and simple . 

Gary M.'s profile image
Gary M. 
5 years ago

I live in Florida yet I felt very comfortable doing business with Penny Mac being in California. Everything goes very smoothly. This is my second loan! Everyone very caring! The most important to me. Thank you for caring! 

James B.'s profile image
James B. 
5 years ago

NO 

Cole L.'s profile image
Cole L. 
5 years ago

Pennymac was great! Not only did they get me a better interest rates refinancing but also fixed some things in the original loan which was causing payments to increasingly go up. They have a great team. 

Jackie Williams I.'s profile image
Jackie Williams I. 
5 years ago

Second time using penny mac and both times were fantastic! Every step was easy and laid out to get the loan done fast and convenient. 

ALLEN D.'s profile image
ALLEN D. 
5 years ago

This is my first experience of refinancing my home online. Being a senior citizen, I am accustomed to face-to-face communication. My phone call to Loan Officer Albert Tigranyan was quickly handled, from Loan Application, all documents required, all explanations were complete and accurate. The m.a.c. team set-up was easy and efficient. Loan Specialist Andrew Schmelig touched base, and gave a detailed explanation of all forthcoming processes up to closing. Three (3) weeks to close. 

JEAN V.'s profile image
JEAN V. 
5 years ago

No communication from Julian after I had left voicemails and had asked other pennymac employees have him contact me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,223 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.