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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great from start to finish!
Easy refinance, great rate. Great communication throughout the process. Everything was clearly explained and if I had questions and emailed, I received a prompt response via email or phone. Wonderful company to work with!
Great service.
I still have not received closing cost from PennyMac or heard from my Home Loan Specialist. I had to call the title company to get closing cost. PennyMac is a terrible. Save yourself the headache and use someone local.
Overall was a very easy and pleasant experience! I thought the team did a great job especially in this crazy pandemic climate.
Every loan officer was very nice and knowledgeable
Through the entire loan process, from application to funding, our experience was excellent. The PennyMac team communicated with us in a timely manner. All the information provided was honest and accurate. Thank you so much!!
From the very beginning of the process of refinancing my house to the end, it was very easy. All those who helped with the process were very helpful and very friendly. Great team!
During closing a problem came up about the information for a wire transfer. I tried 2 numbers at the Title company as instructed, one I left a message and the others mailbox was full. So I tried PennyMac and left 2 messages. No one from the calls ever got back to me. Instead of completing the wire that night, the next day I was looking through the papers for the third time, I noticed one page stuck to another and it was what I was looking for. I sent the transfer, but still no call back.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.