PENNYMAC

Edward Sealey I. 

on Birdeye

5 years ago

Awesome Team 

KAREN G. 

on Birdeye

5 years ago

Ease of online tools Weekly updates from Norma allowed me to know what to expect 

NATALIE S. 

on Birdeye

5 years ago

The specialist, Norma who helped me was courteous and professional and always called me when she said she would. Everything was done in a timely manner. Thank you! 

Dwight Y. 

on Birdeye

5 years ago

Pennymack is a great company to do business with. 

AARON H. 

on Birdeye

5 years ago

The process was timely, accurate, efficient, and smooth. 

RYAN H. 

on Birdeye

5 years ago

There is way too much to type, if you want to know all of the details have a supervisor call me. I’m sure that won’t happen bc this is over and judging from past communication efforts and requests...but here are the basics Started this process first week of May, didn’t finish till June 22 Scheduled, rescheduled closing, atleast 4 times Some random persons name was in my closing documents the first time they showed up. took me over a week to find out what happened. Heard from Mona 1 time 

JAY W. 

on Birdeye

5 years ago

jkjjuhyyyh 

Donnie S. 

on Birdeye

5 years ago

don't want to say anymore 

Cameron W. 

on Birdeye

5 years ago

The “Mac team” is a joke I Would call for information and speak to someone new every time, they would tell me they will message my loan officer and no one ever gets back to me. This was a reoccurring ordeal I experienced. It was nearly impossible to get in contact with The people assigned to me. I sent many email that were never responded to. I left many unanswered voicemails. Towards the end I found myself having to be called daily just to speak with some one who could tell me what was going on