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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,800 reviews
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Gerard D.'s profile image
Gerard D. 
on Birdeye

4 years ago

We already had a loan with PennyMac and only wanted to reduce rate and refi with some equity payout. Despite the Covid 19 issues and everyone working from home, the entire process was easy through email, and rates were very competitive, more so than most other institutions. We closed on Friday and were funded on Tuesday. 

DAYNA O B.'s profile image
DAYNA O B. 
on Birdeye

4 years ago

no real communication from anyone but the first guy that called us 

SCOTT M.'s profile image
SCOTT M. 
on Birdeye

4 years ago

Saviz Hatam Was amazing. He explained Eve very clearly and let me know exact what to expect. I have recommended PEnnyMac to several friends and family. 

Renee S.'s profile image
Renee S. 
on Birdeye

4 years ago

They were very quick at getting my refinance completed. So quick in fact, that after my refinance was completed other companies were just getting back to me with their loan estimates. Thank you for a smooth transaction. 

CHRISTOPHER W.'s profile image
CHRISTOPHER W. 
on Birdeye

4 years ago

Great experience from start to finish. 

Joel B.'s profile image
Joel B. 
on Birdeye

4 years ago

We were told we would have final closing disclosures 72 hours before closing. We still have not received a copy from you. Our agent had to give a copy from the title company. Rosario mainly responded to multiple email questions with one word replies and when on the phone continually tried to rush us off the line. When told she would get back with us we had to CALL her back to get the response. On closing our credit was lower than what was told us. I would not recommend or use again. 

FAYE W.'s profile image
FAYE W. 
on Birdeye

4 years ago

My Mac team was great they walk me very thing.They were very patient with me. 

ANNA S.'s profile image
ANNA S. 
on Birdeye

4 years ago

None that I want posted publicly. 

SILVIA M.'s profile image
SILVIA M. 
on Birdeye

4 years ago

Excellent experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.