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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service, closed within three weeks of the application! Exceeded my expectations!
We weren't advised of our closing date until i sent an email requesting it. We were sent emails requesting bank statements for the current month, and we were told one amount we would be paying at closing during the initial application, then a week or so before closing we received a phone call and that person said we would be receiving money back, and then when the person who did our closing arrived at our home, she told us we needed to give her a check for $2.10! Then we received a check for $2.
no communication! I had to call daily to get the process moving forward and had to enlist the help of a manager. Never heard from Jacob Rogers.
very good
Jacob and the team were a pleasure and able to answer all questions promptly
Thanks again for everything you did for me
no comments
There were to many people emailing and communicating with me. Received an update through email only once but received an email stating I would get an update throughout the process. Also, I had to provide a few documents more than once.
The team was responsive, answered all questions in a timely manner and made the refinance an easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.