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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance team I worked with at PennyMac was exceptional. I received all documents very quickly, and time from application to close was much shorter than anticipated. Everything was able to be completed around my schedule, and the mobile notary made signing final loan documents very simple.
Communication was excellent.
Anna was on top of everything. We were kept in the loop and helped every step of the way. Best customer service that I have ever had!
Anna was great to work with. PennyMac however has unrealistic expectations and will not be utilizing in future. Anna understood my frustrations through the process but PennyMac had her hands tied.
Easy and painless process and excellent communication throughout! Thank you!
Too many mistakes with closing docs Not easy to talk to my rep, always busy
Tahira was very attentive following progress of this application. Thank you for your support.
n/a
The team were very professional and courteous throughout the process. I was very pleased with the knowledge that they provided. Excellent customer service. Thank you for the awesome experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,231 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.