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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymack is a great company to do business with.
Service met my expectations as did the outcome of lower interest rate and monthly payments.
I appreciated the professional manner that the whole process was taken care of.
There is way too much to type, if you want to know all of the details have a supervisor call me. I’m sure that won’t happen bc this is over and judging from past communication efforts and requests...but here are the basics Started this process first week of May, didn’t finish till June 22 Scheduled, rescheduled closing, atleast 4 times Some random persons name was in my closing documents the first time they showed up. took me over a week to find out what happened. Heard from Mona 1 time
Nathan Hoffman as a loan processor did an excellent job. There was a small hiccup in communication but everything went smooth. I do not feel the original loan officer was completely upfront between phone communication and what was sent to me via email. Despite the covid-19 epidemic things didn't go smoothly. I was able to lock-in and receive an excellent interest rate. If I had to pick one thing that I would like to see improved is better access 2 the individuals that directly handle my loan.
jkjjuhyyyh
Keep up with the documents that were provided and dont ask for it more than once. Also keep up with your promises on closing on time as it cost us a lot of stress and money. Hope better communication Internally within your organization.
Process was very easy.
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,813 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.