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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,813 reviews
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JAMES W.'s profile image
JAMES W. 
on Birdeye

4 years ago

Great experience! A bit lengthy of a process, but I was told about that up front. And kept informed of the process and steps and timeline along the way. I never felt like I was in the dark or being dragged along, but instead proactively being led with the PennyMac team as we closed on our re-fi. Thanks! 

MARK T.'s profile image
MARK T. 
on Birdeye

4 years ago

This was a very smooth and painless refi. The web portion was easy to use and very intuitive. Thanks! 

Charles Arendall J.'s profile image
Charles Arendall J. 
on Birdeye

4 years ago

Great experience. Everyone was very helpful. I would recommend them. 

Tessa C.'s profile image
Tessa C. 
on Birdeye

4 years ago

Na 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

It took much longer than expected. The costs associated with it were higher than I thought they should be. My loan was cancelled and I wasn't notified. The loan was then reopened with no real explanation of why it was cancelled. There seems to be a communication issue among the team. 

Anthony R.'s profile image
Anthony R. 
on Birdeye

4 years ago

Awesome! 

ALONA P.'s profile image
ALONA P. 
on Birdeye

4 years ago

Thank you Kali for all the help. Your Prompt and easy instructions made the process stress free. Will definitely do business with PennyMac again.  

Bradley W.'s profile image
Bradley W. 
on Birdeye

4 years ago

Got her done 

Jay M.'s profile image
Jay M. 
on Birdeye

4 years ago

Nothing more to add......Great service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.