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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy and fast.
Good experience.
A very quick and painless loan experience. Great communication during the entire process. Great job team.
Everyone I dealt with were very professional & answered any questions I had. The process was very fast & efficient.
Everyone was very helpful, and kind. The process was very streamlined and quick. Thank you!
The loan officer, Jerold Jackson, told me I would get a closing cost of $2400 with an appraisal of $420,000 but later he told me the closing cost doubled due to the appraisal not coming at $435,000. I feel like I was mislead and by the time the actual closing costs were communicated to me it was too late to back out. Ammie was great and super helpful. I wish that I could have gotten all the information from a single POC though. Having to call 3 different people to get an answer wasn't pleasant.
Beside a few clerical mistakes on our final paper work, we had a easy going experience with Penny Mac. Liem was wonderful and an awesome agent to work with. Highly recommend Liem to others looking for a mortgage!
I decided to use PennyMac for our refinancing because my wife Kris and I were extremely impressed by the servicing of PennyMac who managed our initial mortgage loan from our Builder. DR Horton transferred our initial loan to Fannie Mae and PennyMac [who serviced the loan]. We were extremely happy with the servicing experience of the initial loan, and for our new loan PennyMac staff including our Loan Officer Elizabet and Liem Nguyen, our Home loan Specialist were magnificent! Best Ever!
All of the staff were clearly over worked. It was challenging to get someone that could answer my questions at the detail I was asking. But eventually my questions got directed to the right level and all my questions were answered. I think my experience would have been much different if they weren't all so overworked with refinances.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,810 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.