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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,813 reviews
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JAMES L.'s profile image
JAMES L. 
on Birdeye

4 years ago

I’ve had no issues in my last two experiences with my loans. 

Carlos J.'s profile image
Carlos J. 
on Birdeye

4 years ago

Great customer service, all information was accurate and awesome communication. Overall it was a easy, fast and smooth process. 

Luke F.'s profile image
Luke F. 
on Birdeye

4 years ago

Excellent communication and service. A very easy process. 

Joshua H.'s profile image
Joshua H. 
on Birdeye

4 years ago

It was communicated to me on a few occasions that I had to pay off a loan with the money from the sale of my other house. It was also told to me that it was not a condition of the loan. I found out the week of closing that it was a condition again and that the money had to be wired to the title company to close. Also, the lender money was not wired to the title company on the day of closing which caused me to lose a weekend of prepping the new house before moving. 

ROBERT G.'s profile image
ROBERT G. 
on Birdeye

4 years ago

Great experience. Everything was explained in simple to understand terms. Fast easy sevice 

Eliza O.'s profile image
Eliza O. 
on Birdeye

4 years ago

The whole experience was fabulous! I work 6 days a week and 12 hours a day. Never felt inconvenience. Maybe being tech savvy played a big role in that. That's the direction that the world is going. Thank you PennyMac! 

LINH L.'s profile image
LINH L. 
on Birdeye

4 years ago

Fast, quick email response, clear expectations 

Christopher C.'s profile image
Christopher C. 
on Birdeye

4 years ago

It was a very easy process. 

Eric H.'s profile image
Eric H. 
on Birdeye

4 years ago

So easy!!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.