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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience with the loan department. Closing was a little later than was lead to believe but at the same time was still within the rough time frame given.
Communication during the entire process was not good. Dates that I was told for closing we’re not honored. There was a lot of last minute shuffling around when there were approx 2 weeks of no communication on two different occasions. My loan had been serviced by Pennymac prior to the refinance and it took the company approx 50 days to process my refinance. I definitely will not recommend this company for refinance options.
Erandeny and Jason were fantastic! They made the whole process so easy! I would absolutely recommend them to family and friends! They are the best of the best!
Thank you!
Good overall experience!
Paulette and the team made my refinance so easy for me and my family. I am so pleased with my rate and new mortgage! Thanks!
It was a quick, easy and straight forward. I was updated throughout the whole process even if the update was just “hey we have not forgotten you, just waiting on this step”
Great company to give you home loan.
This was a quick and easy process. The communication from Gina was very prompt and detailed. I appreciate everything.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.