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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process went quickly and was easy. Great communication from John Buchanan.
Questions covered it all. Brian was fantastic with his level of empathy and honest desire to help the process along, and kept me on the assured side of things with his proactive and super friendly approach. Thanks!
I like the fact that they explained everything clearly and professionally. They were friendly and more than willing to explain anything I asked. The process is long so their explanations made it a lot less stressful, hope they are all recognized for their great job.
Sandra was great in keeping me updated on the loan process.
I have been s PennyMac customer for a very long time. Over the years, and now 3 mortgages, I believe the customer has consistently improved. I am very happy with the process and Sandra was incredibly responsive even though we are 3 time zones apart!
Sandra and PennyMac were excellent!
Sandra was very proactive and consistent in communicating with me even with the challenging environment and circumstances everyone was under.
Everything was planned perfectly, professional and responses were in a timely fashion. Extremely pleased with the entire process, effort and customer service provided.
I understand that when we started the refi process that there was a surge by the number of people at the same time. It is difficult to blame workers for some of the slowness, but we started the process in late March and finished in May. Overall we are pleased.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.