PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
Select a rating
Vernon S.'s profile image
Vernon S. 
5 years ago

The service was professional, friendly, patient, and timely. We actually would have closed within two weeks if we would have been available. We still closed within three weeks! 

JAMES L.'s profile image
JAMES L. 
5 years ago

Our experience was very prompt and pleasant. 

BUTLER PETERSON I.'s profile image
BUTLER PETERSON I. 
5 years ago

Everything was fast and easy I closed quicker than I thought I was very pleased with the process. 

BOBBY L.'s profile image
BOBBY L. 
5 years ago

Very wick and easy refi. 

JACQUELINE H.'s profile image
JACQUELINE H. 
5 years ago

Process went quickly and was easy. Great communication from John Buchanan. 

RAYMOND MONTGOMERY J.'s profile image
RAYMOND MONTGOMERY J. 
5 years ago

The refinance options were clearly laid out to me, and the communications were very clear throughout. The timeline to closing was even quicker than I imagined. Very satisfied! 

ANTHONY T.'s profile image
ANTHONY T. 
5 years ago

I like the fact that they explained everything clearly and professionally. They were friendly and more than willing to explain anything I asked. The process is long so their explanations made it a lot less stressful, hope they are all recognized for their great job. 

Maureen F.'s profile image
Maureen F. 
5 years ago

I have been s PennyMac customer for a very long time. Over the years, and now 3 mortgages, I believe the customer has consistently improved. I am very happy with the process and Sandra was incredibly responsive even though we are 3 time zones apart! 

Terrell W.'s profile image
Terrell W. 
5 years ago

Sandra and PennyMac were excellent! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.