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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,813 reviews
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MATHEW B.'s profile image
MATHEW B. 
on Birdeye

4 years ago

The Group that I worked with at Penny mac were amazing! I would use them again in a second. The title company that they used was subpar at best, almost equal to a clown show. I would consider looking into other options. 

SCOTT H.'s profile image
SCOTT H. 
on Birdeye

4 years ago

Fast, friendly and accurate!! 

ALEXANDER H.'s profile image
ALEXANDER H. 
on Birdeye

4 years ago

Thank you for your time and help! 

GARY Rice I.'s profile image
GARY Rice I. 
on Birdeye

4 years ago

Everyone from the loan officer to the processing team was great. They were very professional and willing to answer any and all questions we had. 10/10 would recommend. 

JOSHUA B.'s profile image
JOSHUA B. 
on Birdeye

4 years ago

This refi was quick, easy, and painless! Such a great process! Thank you to everyone involved. 

AUDREY E.'s profile image
AUDREY E. 
on Birdeye

4 years ago

Being able to contact someone at all times and they took time to make sure I fully understood. You can trust PennyMac. 

Tillery B.'s profile image
Tillery B. 
on Birdeye

4 years ago

I enjoyed the process. It was a great experience. 

Erica L.'s profile image
Erica L. 
on Birdeye

4 years ago

The application process was super easy. I was able to get the application processed in one day. There were a few modifications after my initial application and they were handled swiftly. All appointments were scheduled fast and the vendors were friendly. 

DAVID B.'s profile image
DAVID B. 
on Birdeye

4 years ago

The process was pretty hassle free through it's entirety. The only issue I had was trying to communicate with my loan officer(s). It was very difficult to get my assigned officers on the phone. I understand the Pennymac is a large company. However, a handful of times I was helped by someone who was not directly involved with my loan at the beginning. That was fine, however, I would have like to have a more direct communication with the person who had been helping my originally. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.