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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,815 reviews
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VERNON O.'s profile image
VERNON O. 
on Birdeye

4 years ago

Very satisfied with the overall experience 

MICHAEL SUNG K.'s profile image
MICHAEL SUNG K. 
on Birdeye

4 years ago

My loan refinance was processed quickly (within a little over a month) and the team was very communicative and clearly answered by my questions. Thank you PennyMac Team! 

ANTOINE L.'s profile image
ANTOINE L. 
on Birdeye

4 years ago

My refiancing experience went well. The follow throughs and assistance from the loan specialist was timely and professional. 

Freda W.'s profile image
Freda W. 
on Birdeye

4 years ago

My experience was great.The people that was assigned to the loan processing always answered any questions or concerns that I had and ensured I understood what was going on with my loan especially Ms. K. Griffin. 

FELIX V.'s profile image
FELIX V. 
on Birdeye

4 years ago

All I can say is that it went smoother than I expected it to go. 

Taunya T.'s profile image
Taunya T. 
on Birdeye

4 years ago

I was well pleased from beginning to end. Everyone was pleasant and when I had questions they were promptly answered. My prior home was financed by PennyMac and it only made sense to stick with the Mortgage Lender that treated me with dignity and respect!! 

Benjamin S.'s profile image
Benjamin S. 
on Birdeye

4 years ago

Rachel returning my phone calls, especially when we didn’t sign on the dates that I given. 

JEREMY ST L.'s profile image
JEREMY ST L. 
on Birdeye

4 years ago

Easy, fast. Great service. 

EVANGELINA G.'s profile image
EVANGELINA G. 
on Birdeye

4 years ago

There was always someone to answer my questions. If no one was available I left a message and got a response the same day. That’s great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,815 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.