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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
still waiting for an updated closing disclosure for the credits promised. Had to call too many times with questions on discrepancies. Assurances from other loan reps about notary standards during COVID19 were not delivered as told upfront.
Very professional and courteous customer service. This was the 3rd mortgage loan I've had with PennyMac.
Good communication
The process was clear and easy. The staff was professional and helpful when needed. The loan closed on time, even though we modified it once along the way.
Everyone at PennyMac, Kristen, Letisia, Corey, and all the rest, made a complex, multi layered process understandable and attainable by working with me and each other to be able to close ahead of schedule even during an historically difficult time to do business. Thank you for treating me as a partner and friend during the process of finding and financing my new home.
My loan was processed in a timely manner. Thanks Penneymac.
Kristen and Bailey were great. They answered every question we had and made sure we knew what to expect next.
Thank you penny Mac for the outstanding work for our loan
Slow closing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,616 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.