PENNYMAC

Jacorian D. 

on Birdeye

5 years ago

Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times 

JOSE P. 

on Birdeye

5 years ago

Quick, fast and efficient!  

Edward R. 

on Birdeye

5 years ago

Thank you for a very easy transaction. 

STACY S. 

on Birdeye

5 years ago

I was told I would receive a check the following Tuesday it's now been over a week still nothing. Also the check is going to be $1000 difference according to closing documents. It would be nice to communicate with the loan officer and not given a generic number. I understand that is penny mac's fault and not the loan officer. My loan changed mutliple times. And closing took over 2 months. 

Victoria D. 

on Birdeye

5 years ago

We are very much appreciative of Pennymac as our mortgage company, thank you so much. 

John R. 

on Birdeye

5 years ago

Everything went like it should have. The application and approval process was very easy. I used PennyMac on a referral from a friend after the first lender I tried to use gave me a lot of grief about trying to get a VA loan and the second lender I contacted never even called me back. 

ANTHONY T. 

on Birdeye

5 years ago

Great service. Delivered what was promised. 

CLINTON P. 

on Birdeye

5 years ago

Very friendly customer service. Anytime I called a representative was able to update me quickly and was very courteous. 

SANTOSH N. 

on Birdeye

5 years ago

Easy process since I was an existing customer. Please note that Liem was an extraordinary loan officer, Communicating, following up on-time etc. My dis-satisfaction is the lack of clarity upfront that I had to pay points for the lower interest rate when the market rate was already low.