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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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WALTER B.'s profile image
WALTER B. 
5 years ago

Everyone involved always made sure we were apprised and aware of everything, step by step 

John G.'s profile image
John G. 
5 years ago

Penny Mac was very good about keeping me informed along the process even when nothing was happening at the moment. I appreciated the weekly updates letting me know everything was moving along. The document uploading was easy although an ongoing list of documents I had previously uploaded would be nice. A very smooth experience. 

Ray G.'s profile image
Ray G. 
5 years ago

Very seamless process. Every step was handled expediently and efficiently. 

BRUCE J.'s profile image
BRUCE J. 
5 years ago

No problems, Went Great 

Jermiah Richardson S.'s profile image
Jermiah Richardson S. 
5 years ago

Thanks to you. SARA OLSEN .We had some bumps in the road,nothing extreme but you were very patient. Thanks. 

Jordan F.'s profile image
Jordan F. 
5 years ago

I have four Pennymac loans all with the same loan officer I like working with, but this was my first time working with Beth. Beth was very personable and friendly. I appreciate all of her help and positive attitude. I would definitely work with Beth and the team again. 

Roberta D.'s profile image
Roberta D. 
5 years ago

Everyone was very patient about trying to tell me the specific paperwork that was required and that I was not sure what you needed. I had to ask several times about some of the paperwork but everyone was very patient and helpful while I tried to locate it and submit it to the appropriate people. It was somewhat interesting doing everything on line. And especially with the virus situation 

Daniel P.'s profile image
Daniel P. 
5 years ago

I have been with PennyMac Loan Services since 2015 and I Have no doubt that their company is the most honest and trustworthy lender in the business. 

Thomas P.'s profile image
Thomas P. 
5 years ago

Great company and good people. Refinance was super simple. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.