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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,036 reviews
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OMAYRA P.'s profile image
OMAYRA P. 
4 years ago

Thank you. 

JUSTIN J.'s profile image
JUSTIN J. 
4 years ago

We received no communication from you unless we attempted multiple times to get information. Things were put on hold due to lack of communication on YOUR end forgetting to send a request to documents YOU already had. Wish we would have gone with a different mortgage company because your service was unacceptable. 

BRIAN P.'s profile image
BRIAN P. 
4 years ago

Everyone we worked with at PennyMac was fantastic! Attentive and very responsive. This was by far the best refi experience I have ever had! Great job PennyMac team! 

DAISY V.'s profile image
DAISY V. 
4 years ago

The process was clear and handled professionally. I hope future communications with PennyMac continue in the same way. 

Rodney T.'s profile image
Rodney T. 
4 years ago

Just how quick the process was 

Anthony A.'s profile image
Anthony A. 
4 years ago

Nicholas was great, start to finish. The title company in which you used for this closing should be fired and never used again. They were a disaster and the First closing attorney Was a disaster as well. Truly if is werent for Nicholas and the 2nd closing attorney, I would have cancelled the whole deal. 

THOMAS H.'s profile image
THOMAS H. 
4 years ago

Very helpful and accommodating! 

DARRELL B.'s profile image
DARRELL B. 
4 years ago

There was a several weeks delay in completing our loan and had to be resent through for sign off. This was very irritating. The interest rate was the only good deal through the process. 

WILLIAM R.'s profile image
WILLIAM R. 
4 years ago

Loan process was quick and painless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,036 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.