PENNYMAC

LISA L. 

on Birdeye

5 years ago

Kami was great. She was very responsive and provided me with an update every week whether or not I reached out to her. 

Mark P. 

on Birdeye

5 years ago

My experience was a disaster. The first contact with the loan officer Tiffany Lewis was fast, efficient and flawless. It was on Monday March 30th. We had the loan app and documentation submitted in the first 36 hours. Then it fell apart. Two months later we finally closed. I'm more than willing to share the entire story but I'm limited to what I can write in this comment. I must get in a thank you for Nancy Milla saving the day and Also Hermes (did not get last name) for his kind act. 

JASON S. 

on Birdeye

5 years ago

Great experience! 

ROBERTO O. 

on Birdeye

5 years ago

We are very satisfied on how Lana and her team supported us in the process of our Home Refinance all the way. Her team especially Adrianna answered all my email question right away, it makes us feel secured and important to them. I will hightly recommend this team!! Keep up the good work guys..:) And thank you for everything and Be Safe out there..:) 

Kimberly D. 

on Birdeye

5 years ago

Loan process went smoothly. I really appreciated the weekly updates that we received throughout the process. It helped me to know how the loan was proceeding. 

David G. 

on Birdeye

5 years ago

Ms. Parker and Ms. Rodriguez were awesome 

Nickolas A. 

on Birdeye

5 years ago

Excellent team. 

Mark B. 

on Birdeye

5 years ago

Our experience with the Mac team was unsurpassed. It started with Kuno Kailbars and was off the charts with how he explained everything to us. Then Lana Thomas was also Unbelievable with how she communicated with us at every level. We would definitely refer you and use you again. 

JESSICA R. 

on Birdeye

5 years ago

I would of appreciated more communication with me and the lender on changes and documents.