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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you.
We received no communication from you unless we attempted multiple times to get information. Things were put on hold due to lack of communication on YOUR end forgetting to send a request to documents YOU already had. Wish we would have gone with a different mortgage company because your service was unacceptable.
Everyone we worked with at PennyMac was fantastic! Attentive and very responsive. This was by far the best refi experience I have ever had! Great job PennyMac team!
The process was clear and handled professionally. I hope future communications with PennyMac continue in the same way.
Just how quick the process was
Nicholas was great, start to finish. The title company in which you used for this closing should be fired and never used again. They were a disaster and the First closing attorney Was a disaster as well. Truly if is werent for Nicholas and the 2nd closing attorney, I would have cancelled the whole deal.
Very helpful and accommodating!
There was a several weeks delay in completing our loan and had to be resent through for sign off. This was very irritating. The interest rate was the only good deal through the process.
Loan process was quick and painless.
PENNYMAC has a 4.4 star rating with 48,036 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.