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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and easy
Interest rates had dropped so I am sure they were busy. The loan process was a little long but expected because of amount of traffic. Only real complaint was not knowing closing cost until the night before closing.
Simple process from start to finish.
N/a
Emails weren’t answer. I had to make multiple phone calls to get answers and no one was able to help right away. I let them know that my emails weren’t being answer and still continued to be ignored. Loan took way longer to close then I was told.
My questions were answered as quickly as possible. Any mistakes were quickly corrected. The process was overall made easy for me.
Everything went smoothly!
My existing loan was with PennyMac so refinancing was simpler than I thought. Thanks!
All that was required was simple to provide and Gina checked in often to let us know the process was moving along so we always had peace of mind. Even our team working from home were efficient. I have been through many refinances over the years and this was the easiest refinance i've done. Thank you MAC Team. Michael & Christy Smith
PENNYMAC has a 4.4 star rating with 49,232 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.