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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service and fast
Quick and easy to work with.
Very easy process from filing application online to one on one customer service guidance. My PennyMac team were very professional from start to finish. They explained everything in great detail and I was fortunate enough to have a great experience during the refinance process. I highly recommend PennyMac to those looking to refinance.
Darnisha and everyone were pleasant professional and competent.
Great
I’m only allowed 500 characters? You don’t want to know then. 4 1/2 hr application process to re-do an app that started in March. A processor who tells me to go to another lender to get a rate to see if they can match it, and then 3 CD’s, all incorrect, with no actual explanation as to why we went from needing to bring in $900, to getting $1500 cash back, to needing to bring in $232 an hour before the closing. Terrible experience. I’m a mortgage underwriter, and an existing customer. Terrible.
Liem did an outstanding job keeping me updated with the status of the closing and preparing me for the closing itself. He was a pleasure to work with and made what can be a confusing experience very easy! He did a great job!
Excellent service and the entire process was very quick.
Working with Iceania, of the m.a.c. team was great. She knew right away what documents were needed and if we had missed sending a requested document.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,345 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.