PENNYMAC

JOSEPH W. 

on Birdeye

5 years ago

Refi went great. Glad I was able to stay with PM 

Rosemary D. 

on Birdeye

5 years ago

Greg was an outstanding communicator, took our needs seriously and followed through, making this a great experience. 

William D. 

on Birdeye

5 years ago

Tracy Parker was very friendly and very professional. All expectations for paper work, documentation, and closing schedule was maid very clear. Tracy was also kind enough to provide timely updates on the loan process. I will be recommending PennyMac to friends and family. 

Ellen O. 

on Birdeye

5 years ago

Our experience with a re-fi with Penny Mac was professionally done. Everyone from start to finish was in touch with us on a weekly basis to let us know how the process was moving ahead. I recommend highly working with Penny Mac for all home mortgage needs. I know we will in the future. 

Donald B. 

on Birdeye

5 years ago

L 

Jose G. 

on Birdeye

5 years ago

thanks! 

Hugo P. 

on Birdeye

5 years ago

Very poor communication, very slow responses, I didn't understand alot of the process due to have to wait 24 to 48hrs for a response. I addressed my concerns before and no one from management cared enough to contact me 

KENNETH D. 

on Birdeye

5 years ago

The whole process was excellent! Blen was professional, knowledgeable, and very personable. Everything went so smoothly, all questions were promptly addressed, and I was kept in the loop throughout. I would highly recommend PennyMac to anyone considering refinancing. 

Zachary W. 

on Birdeye

5 years ago

Elizabeth Estrada was absolutely amazing! She checked in with me on a regular basis and communicated very well. I had an amazing refinance experience!