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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Thomas T.'s profile image
Thomas T. 
4 years ago

As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process. 

Wendell L.'s profile image
Wendell L. 
4 years ago

Attention to detail, good communication, excellent loan terms, smooth transition, timely and efficient closing 

Edward D.'s profile image
Edward D. 
4 years ago

Great service thank penn mac team great group. 

KENNETH S.'s profile image
KENNETH S. 
4 years ago

Very timely and friendly, a pleasure to work with 

YEMESRACH M.'s profile image
YEMESRACH M. 
4 years ago

Great 

Jon G.'s profile image
Jon G. 
4 years ago

Information was easy to understand. Process was easy even during a pandemic. Thank you to all that helped with our refi! 

JEANNE J.'s profile image
JEANNE J. 
4 years ago

satisfied customer 

William Johnston S.'s profile image
William Johnston S. 
4 years ago

From the opening request for information to the closing everything went very smoothly. The original call started the ball rolling and everything was very professionally handled from there to the signing. 

ALICE W.'s profile image
ALICE W. 
4 years ago

Pennymac has been my current mortgage company. When I began looking to refinance they actually contacted me to see if they could give me a competitive estimate. They way exceeded my expectations in reducing my rate and payment. I would definitely recommend them to anyone who's looking for a mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.