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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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ANITA H.'s profile image
ANITA H. 
4 years ago

. 

Loretta L.'s profile image
Loretta L. 
4 years ago

have trouble getting on website 

Kevin P.'s profile image
Kevin P. 
4 years ago

The crew at Penny Mac were forthright and honest especially considering what is going on in the world today. I appreciate everything that all who were involved in our refinance did for us. Penny Mac will be highly recommended to family, friends and co workers. I don't know if there are rewards for referrals but that sure seems like a good idea. Thank You again! 

Jonathan H.'s profile image
Jonathan H. 
4 years ago

Molly did a great job of keeping me in the loop and getting my questions asked. 

ALEX C.'s profile image
ALEX C. 
4 years ago

Straight forward. Speed of communication great. Not a headache dealing with the company. 

James Burson J.'s profile image
James Burson J. 
4 years ago

The refinancing of our loan very extremely painless. 

Kimberly E.'s profile image
Kimberly E. 
4 years ago

My experience with having my home refinanced through Penny Mac was great! The Penny Mac Team answered all my questions and concerns that I had. They kept me informed each time a step was completed with the loan processing. Furthermore, my home Closed by the date they gave... no delays. Thank you Penny Mac Team for such excellent customer service. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
4 years ago

Closing documents missing ( va form) termite report not signed, I did know I needed to sign it these two forms held up funding the loan by three days. My issue is PMac had the forms for almost 50 days, seems to me someone would of reviewed the packet before the closing date to ensure everything was done. 

LARRY L.'s profile image
LARRY L. 
4 years ago

Accurate and exact information lead to a problem free process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.