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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was done in a very timely manner.
Loan advisor was not up front on initial rate quote. He did not get back to me in a timely manner on questions I had about the loan
We had a VA refi which can be a bit troublesome but experienced no problems or delays during our loan process. Everything preceded as expected.
Was a great experience very pleasant very nice people. I would do it again.
I understand that providing a loan is a business and pennymac needs to profit and make money, but I never felt like I was being fleeced or that pennymac was overreaching.
Thank you Nicholas and all who helped in this process with great communication and professionalism.
Always good customer service.
Great experience from start to finish! The process was explained very well at the beginning, and seamless throughout, all the way to closing. I received calls while waiting for the process several times by Jacob just to check on me and update me where the process was, and expectations to when closing would be. Closing was on time and simple! 100% would recommend Penny Mac to use for refinancing or financing! Top notch lender!!
Better communication. Notary appointment was cancelled, I had to cal. PennyMac to find out why the notary never showed up. The turn around time for a reply on emails were too long.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.