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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was painless.
Thankful for the service we received.
Fastest refinance ever!!!
We have been very happy with the service we have received from PennyMac over the last few years, so we decided to stay with PennyMac for our refinance. The representatives communicated with us every step of the way, which made the process easy. We received a competitive rate, so we're looking forward to the savings, as well as many more years working with the PennyMac team!
I refinanced my home loan with PennyMac. It was so simple, they anserwed all of my questions, such a simple process and I got a great rate. So excited that I secured my future with retirement on the horizon. Thank you PennyMac team, you all were fantastic to work with!
Need more communication. Did NOT return phone calls. Did NOT return emails. I was told that I would receive a credit at closing for prepaying the appraisal, I did NOT receive a credit so I felt lied to. I also would upload documents requested to the portal and then received an email requesting these same documents. Why doesn't PennyMac retrieve these documents from the portal and process them before requesting the same documents?! I am going to refinance to another company!
I had 4 appointments to close and no one showed up until the 5th time that is bad business and the closer was still late
Taking into consideration that mortgage lenders are swamped due to the current low interest rate environment, PennyMac did well. I did receive too many interim Payoff Demand Statements, including several that were duplicates.
PennyMac made it easy to refinance our loan. Everything was done over the phone and emails with the closing officer coming to our home. Quick process with competitive rates!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,818 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.