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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mykela Gavin is the ONLY reason I would recommend PennyMac. Had it not been for her, this entire process would have been a TOTAL DISASTER. In fact, other than Mykela, I've never dealt with a bunch of incompetent individuals like those who work for PennyMac. First, after my closing on Memorial Day (Monday, May 25th), I was led to believe that I would have my funds by that Friday, May 29th. However, I received a call on Wednesday, May 27th, informing me that because of a screw-up by PennyMac...
Very friendly and professional service
Smooth process
It was processed Closed on time and not at all stressful.
Great
Great experience with the PennyMacs team. Very quick process.
Great communication and easy process. Liked receiving weekly updates on my loan process.
Penny Mac was smooth and easy
Our contact with Blen was fantastic. She is the ONLY one who communicated with us regularly. Everyone else was worthless. Please don't take the the just OK as a reflection of Blen. We would follow her to any company where she worked if it wasn't Penny Mac. The "managers" were absolutely worthless, Jeff Michener in particular. Vowing to return calls and NEVER did. A previous company we did business with was our worst but now they look fantastic compared to Penny Mac. Blen was a jewel!
PENNYMAC has a 4.4 star rating with 49,232 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.