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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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DARIUS A.'s profile image
DARIUS A. 
5 years ago

Sarkis and Zandy were very professional and answered questions in a timely manner!! 

ALLEN M.'s profile image
ALLEN M. 
5 years ago

overall great experience 

Tonie S.'s profile image
Tonie S. 
5 years ago

Too many people where involved. When Gina started was better, but still needed more and faster communication. 

Felecia H.'s profile image
Felecia H. 
5 years ago

My service was great, all of my questions were answer and the closing went smoothly.  

ROBERT Maier J.'s profile image
ROBERT Maier J. 
5 years ago

This was a easy and simple process. 

MUKUNDAN I.'s profile image
MUKUNDAN I. 
5 years ago

Better online tools 

VALERIE N.'s profile image
VALERIE N. 
5 years ago

This is more of a concern with the company than with my loan officer. First, for closing, I was sent an employment verification for a government employee when it was extremely clear that was active duty. That made me spend excessive time trying to figure out a system that I did not even belong to. Second, it seems that the departments within Pennymac do not communicate. Pennymac owned my original loan and kept demanding payments even though I was refinancing and told not to make any more payment 

JAMES Killian J.'s profile image
JAMES Killian J. 
5 years ago

PennyMac was awesome from start to finish, could not be happier. 

TAHIR L.'s profile image
TAHIR L. 
5 years ago

Fast, friendly and honest. I am glad they were able to work with me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.