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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Sarkis and Zandy were very professional and answered questions in a timely manner!!
overall great experience
Too many people where involved. When Gina started was better, but still needed more and faster communication.
My service was great, all of my questions were answer and the closing went smoothly.
This was a easy and simple process.
Better online tools
This is more of a concern with the company than with my loan officer. First, for closing, I was sent an employment verification for a government employee when it was extremely clear that was active duty. That made me spend excessive time trying to figure out a system that I did not even belong to. Second, it seems that the departments within Pennymac do not communicate. Pennymac owned my original loan and kept demanding payments even though I was refinancing and told not to make any more payment
PennyMac was awesome from start to finish, could not be happier.
Fast, friendly and honest. I am glad they were able to work with me.
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.