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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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TRACEE C.'s profile image
TRACEE C. 
4 years ago

The communication was superior. I received a status update every week. I knew at all times what was happening and what was to happen next. 

Jose L.'s profile image
Jose L. 
4 years ago

Agents where friendly made things very clear, Good Job guys we are happy with our new loan. 

Christopher P.'s profile image
Christopher P. 
4 years ago

Tracy was great! Easy to work with, clear and transparent on the process. Seamless transaction really. Thanks Tracy!! 

OREN Persons I.'s profile image
OREN Persons I. 
4 years ago

Great experience! This refinancing went better than my expectations. We closed quickly and I got a great rate we are happy with. 

STEVEN M.'s profile image
STEVEN M. 
4 years ago

During this Covid-19 pandemic, it has been extremely challenging to reach customer service from many organizations. However, PennyMac created a team of individuals that were able to assist me through my closing process. 

CATHY F.'s profile image
CATHY F. 
4 years ago

I had a great, five-star, experience for my re-finance! The team was responsive and kept me updated all along the way assuring me that I had made the right decision to move forward with my re-finance. I found them extremely professional and easy to work with. I would highly recommend PennyMac to my family and friends! 

Wendell Gamez M.'s profile image
Wendell Gamez M. 
4 years ago

Great service, good communication and AJ was great. Happy with the process and Happy with my loan new rate. 

GARETT J.'s profile image
GARETT J. 
4 years ago

Thank you! 

JOHN O.'s profile image
JOHN O. 
4 years ago

I had a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.