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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I refinanced my home loan with PennyMac. It was so simple, they anserwed all of my questions, such a simple process and I got a great rate. So excited that I secured my future with retirement on the horizon. Thank you PennyMac team, you all were fantastic to work with!
Need more communication. Did NOT return phone calls. Did NOT return emails. I was told that I would receive a credit at closing for prepaying the appraisal, I did NOT receive a credit so I felt lied to. I also would upload documents requested to the portal and then received an email requesting these same documents. Why doesn't PennyMac retrieve these documents from the portal and process them before requesting the same documents?! I am going to refinance to another company!
The streamline or irrrl va loan with Pennymac was worth the investment of time to meet any requirements needed to qualify. My Pennymac team was knowledgeable and extremely patient in working on the details of my loan with me. I highly recommend checking in with Pennymac for your refinancing. I'm completely satisfied with my loan. Many thanks to the Pennymac team.
The one thing I was disappointed with was that I was told to pay the June payment and then was told on June first it wasn’t necessary. I have automatic payments setup for the due date and it was already on the way to being posted. Otherwise, we are very happy! Thank you. Christine
My experience was simply positive. It began with a call inquiring about refinancing. I was assigned a licensed real estate agent with expertise in my state. I was offered several options accompanied with interest rates and full explanations. After selecting an appealing option, a team of professionals guided me through the application process, a review of important documents, compiled them and sent all closing information to me directly by a certified notary. The loan approval followed.
This is my second time refinancing with PennyMac and we love the none pushy approach by the either MAC Family. They answered all of our question in a timely manner and made this experience stress free from start to finish. I know the Closing team is not officially apart of the MAC family but they did an outstanding job also. When there was an error or something we didn't understand she explained it to us and made us feel at ease. Thank you so much.
Quick, easy, low rate and reduced refinance expenses.
Communication by the various staff was effective and pleasant. I felt every interaction was professional. Thank you for helping me close my loan!
The overall loan refinance process on my home was quite simple.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,818 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.