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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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CURTIS T.'s profile image
CURTIS T. 
4 years ago

At the beginning of the process, I had a hard time getting thru because of the high volume of calls. So I left a message and it wasn't long before I was contacted. Once the process began everything went smoothly and quick. I was constantly updated on all matters concerning the loan process and closing. I thank all who were involved in my refinancing. 

RICHARD P.'s profile image
RICHARD P. 
4 years ago

Loan process was easy and they meet my needs throughout the process. 

Jason B.'s profile image
Jason B. 
4 years ago

They need to do a better job at sending your loan closing disclosure to you with the right figures we had it sent three times wrong and figures didn't match what was agreed upon points were added close to thousand dollars more and tax calculations are a few thousand off and considering I'm already a customer and they received my payments already there should be no excuse for this 

Michael L.'s profile image
Michael L. 
4 years ago

Nick from PennyMac was a critical component to the security of the loan. His personal management of the expectations and clear communications were very helpful. His tone also suggested he was personally satisfied as PennyMac employee which is something I look for out of both the company and the individual. Thank you! 

THOMAS S.'s profile image
THOMAS S. 
4 years ago

Overall, the process was very fast and seamless. I will refinance with PennyMac again!! 

GARY S.'s profile image
GARY S. 
4 years ago

the information about the loan was made to me and my wife was very clear. 

MARK M.'s profile image
MARK M. 
4 years ago

Jacob was excellent 

MARK H.'s profile image
MARK H. 
4 years ago

We just refinanced our home and the process was painless. E-signing documents was a breeze and most of the work was done by PennyMac associates. Highly recommend. 

JAMALL C.'s profile image
JAMALL C. 
4 years ago

It was a simple and quick process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.