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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Covid 19 plus low interest rates were the reasons given in addition to Anna Eng not being available for quite a few days caused lack of phone calls/email returns. We were asked for the same documents from our bank which they facilitated. Our realtor never spoke with our loan officer even though he made attempts. Because of the vast busyness, one in three calls were answered. Wait time often was an hour.
Everything went very smoothly, especially considering we were in the middle of the pandemic!
Got the rate I wanted.
Kali was great! Very easy to work with! The entire process was easy!
She did a great job on our closing. I would have her back again.
Issues with appraiser and closing due to miscommunication between builder and Penny Mac caused postponed closing.
Jordan was very patient and helpful during our phone conversation. Really appreciated PennyMac reaching out to us about a lower refinancing rate. Tyler worked really hard to get us the best rate.
I took off work for a scheduled notary. I was informed, 20 minutes AFTER the notary was supposed to show up, that a document was still missing. The document was provided, a notary was rescheduled, and the rest smoothly. Overall, it was a great experience, aside from that.
Cammorah gave me too much attention during the loan process!! She went out of her way to make sure the loan closed on time and that I understood everything required to make things happen. She handle to 2 loans for me at once and they closed on time and early allowing a smooth process from start to finish. Thank you so much!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.