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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,835 reviews
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EDWARD H.'s profile image
EDWARD H. 
on Birdeye

4 years ago

. 

NATHAN A.'s profile image
NATHAN A. 
on Birdeye

4 years ago

Thank you. We appreciate all your work! 

Jan S.'s profile image
Jan S. 
on Birdeye

4 years ago

Our loan was processed quickly and everyone we dealt with were friendly and explained the documents clearly. We would not hesitate to recommend Pennymac to anyone needing a pleasant experience with a new loan. 

David K.'s profile image
David K. 
on Birdeye

4 years ago

Everyone we worked with was very professional and treated us with respect. 

KENNITH R.'s profile image
KENNITH R. 
on Birdeye

4 years ago

The first notary didn't have the paperwork at the time we were supposed to sign. The second notary never even showed up (I'm pretty sure that never even got scheduled) and Robert Winkler didn't answer my calls or emails expressing my concerns. I received several " demand" letters, so I'm not even sure any of those are accurate.  

Kim H.'s profile image
Kim H. 
on Birdeye

4 years ago

My refinance was seamless! Julian and the MAC Team were more than helpful and communication was flawless. I have already recommended Pennymac to a friend. You should be receiving a call promptly. Thank you so much for providing a great experience! 

Benjamin N.'s profile image
Benjamin N. 
on Birdeye

4 years ago

Process was smooth, simple, and expedient. Our only only concern was the amount of closing costs. 

JULIO R.'s profile image
JULIO R. 
on Birdeye

4 years ago

Dion weekly updates were on track, he kept me inform, never had the need to call him. Great service 

COLIN W.'s profile image
COLIN W. 
on Birdeye

4 years ago

Communication is very difficult with agents. Our closing process took 5 attempts to complete and the last time I heard from my loan specialist was an agitated voicemail 8 days after the first signing when I was not aware there was a problem. I never received a response after multiple emails and voicemails. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,835 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.