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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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DIANA E.'s profile image
DIANA E. 
on Birdeye

4 years ago

overall my experience with PennyMac was very good. Maxwel Mitchell was always in contact with me and from the beginning he helped me choose the best option that would suit my needs. Thank you. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

Removing Rob Gillespie from my account. Chris Porter was amazing, and saved my business, but Rob's in ability to communicate effectively was the reason that this loan took 6 months to processs 

Christine M.'s profile image
Christine M. 
on Birdeye

4 years ago

We had a good experience working with Gary, Sharon and the rest of the PennyMac team. We appreciated the speed and clarity afforded us during these serious times. 

Paul Howell I.'s profile image
Paul Howell I. 
on Birdeye

4 years ago

Easy refi experience! 

NORMAN T.'s profile image
NORMAN T. 
on Birdeye

4 years ago

I referred my daughter to have her mortgage refinanced due to the professionalism of their work. 

MICHELE S.'s profile image
MICHELE S. 
on Birdeye

4 years ago

Seamless, easy process with very accommodating loan professionals 

Thomas B.'s profile image
Thomas B. 
on Birdeye

4 years ago

Couldn't expect a better level of service. Outcome was everything I expected! 

James B.'s profile image
James B. 
on Birdeye

4 years ago

I have no additional feedback. Thank you 

Summer E.'s profile image
Summer E. 
on Birdeye

4 years ago

The LO who started the paperwork must have left the company and I NEVER heard from another person. I had to keep calling different customer service people (all who were pleasant) but fell thru every time. We chose Penny Mac because you had our last mortgage, we thought it would have been easier to keep it inside same company. I would not recommend you at all because there was zero follow up when the first guy left. I’m quite upset that we paid all that money to fall thru the cracks  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.