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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent service - Penny Mac individuals were very knowledgeable of the process - everything went smoothly and quickly -
Austin Evans, Took care of my financial needs he was very polite well rounded and very professional.
Reliable, courteous and prompt with answering questions and following up.
This refinance process was totally seamless. I am so very impressed with the "Customer First" mindset. The communication from start to finish, again very impressive. Thank you Julian and the entire PennyMac Team. I also thank Corey Golden who was on the other end of the phone the day I called to inquire about the IRRL, he was very knowledgeable and helpful. I would recommend PennyMac 100%. Thanks again to the Team.
Julian McCaskill was absolutely excellent and professional throughout the entire process. His timely communication and updating kept me informed at every step of the loan process. I would like to thank the entire PennyMac team for the outstanding service. Thank you Julian!!
Overall customer service was very good. Only issue I had was it seemed as though I talked to a different person every time I called and had to explain the situation and got different or repetitive answers on each call. That being said the loan process it self was very smooth and simple
Thanks.
Very satisfied!
Thanks.
PENNYMAC has a 4.4 star rating with 48,619 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.