PENNYMAC

Eloy B. 

on Birdeye

5 years ago

Excellent service - Penny Mac individuals were very knowledgeable of the process - everything went smoothly and quickly - 

WILFRED D. 

on Birdeye

5 years ago

Austin Evans, Took care of my financial needs he was very polite well rounded and very professional. 

JANAI B. 

on Birdeye

5 years ago

Reliable, courteous and prompt with answering questions and following up. 

Maureen S. 

on Birdeye

5 years ago

This refinance process was totally seamless. I am so very impressed with the "Customer First" mindset. The communication from start to finish, again very impressive. Thank you Julian and the entire PennyMac Team. I also thank Corey Golden who was on the other end of the phone the day I called to inquire about the IRRL, he was very knowledgeable and helpful. I would recommend PennyMac 100%. Thanks again to the Team. 

VLADIMIR B. 

on Birdeye

5 years ago

Julian McCaskill was absolutely excellent and professional throughout the entire process. His timely communication and updating kept me informed at every step of the loan process. I would like to thank the entire PennyMac team for the outstanding service. Thank you Julian!! 

Daniel V. 

on Birdeye

5 years ago

Overall customer service was very good. Only issue I had was it seemed as though I talked to a different person every time I called and had to explain the situation and got different or repetitive answers on each call. That being said the loan process it self was very smooth and simple 

Josef K. 

on Birdeye

5 years ago

Thanks. 

Johnny Leonard J. 

on Birdeye

5 years ago

Very satisfied! 

Annalea C. 

on Birdeye

5 years ago

Thanks.