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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Letisia was great! Clear communication and quick responses.
Clinton Martin was amazing. He was so helpful and followed up with my concerns. Amazing loan agent that you guys have working for you. I will definitely refer someone to penny Mac just base on the experience I had with Clinton Martin.
Fast / prompt refinance with excellent customer service, answered every question I had. Will work with again
I began the process in January 13th, it wasn't completed until May 5th. The amount to close was wrong, TWICE. My documents needed to be signed TWICE, because the first notary did not know what he was doing, didn't speak English and wouldn't call anyone with questions. I have two mortgages with PennyMac, this was just a refinance with an additional paydown of principal. I'm not sure what took so long.
Nick did a great job! Please tell him thank you.
Once we got hold of a loan agent on the phone, the whole process was quick and easy. Everyone was very patient and explained clearly, and all the estimated time frames were met or exceeded.
It was great
No comment
Thank you so much! Mykela's assistance made refinancing so easy and steamlined. She explained everything. Thank you!
PENNYMAC has a 4.4 star rating with 48,005 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.