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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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MOHAMED M.'s profile image
MOHAMED M. 
on Birdeye

4 years ago

Great refinancing experience, all team members were professional and efficient in responses. Big thank you to Icenia and Daniel. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
on Birdeye

4 years ago

PennyMac provides an easy and timely service that benefits all involved in the home buying process. 

Bartlomej L.'s profile image
Bartlomej L. 
on Birdeye

4 years ago

Easiest, most hasslefree closing I've ever had. 

Jodie P.'s profile image
Jodie P. 
on Birdeye

4 years ago

The process could have been smoother if we were given a list up front of items or documents needed. Every time I submitted a document along cane another request. Obscure documents from over 10 years ago were requested and after spending over 8 hours on the phone without being able to acquire them, Pennymac said ok well if you can’t come up with that then send us an email letting us know. Um, what! So obviously the document requested was not important after all to the loan process.  

JOHN W.'s profile image
JOHN W. 
on Birdeye

4 years ago

Was easy to do and complete. 

Jeffrey D.'s profile image
Jeffrey D. 
on Birdeye

4 years ago

Great experience, easy process.  

Dale K.'s profile image
Dale K. 
on Birdeye

4 years ago

Sandra was very kind and on top of my status. 

Bradley E.'s profile image
Bradley E. 
on Birdeye

4 years ago

Had a great experience with prompt communication 

TIFFANY G.'s profile image
TIFFANY G. 
on Birdeye

4 years ago

communication was really slow and hard to reach anyone to give me updates. Started with my loan officer and trickled down. I was disappointed in that. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.