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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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Jacorian D.'s profile image
Jacorian D. 
on Birdeye

4 years ago

Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times 

JOSE P.'s profile image
JOSE P. 
on Birdeye

4 years ago

Quick, fast and efficient!  

Martha C.'s profile image
Martha C. 
on Birdeye

4 years ago

Feedback verbally relayed. Loan officers need to update clients if quoted information can't be honored. 

Saul R.'s profile image
Saul R. 
on Birdeye

4 years ago

Thank you very much once again Pennymac you guys out did your selfs . Everyone involved in getting us our rates and loan approved was such a wonderful experience. Thank you very much for the great communication and great experience. My husband and I are very pleased. 

DEMETRI A.'s profile image
DEMETRI A. 
on Birdeye

4 years ago

Fast Response and gave the best interest rate 

ANTHONY T.'s profile image
ANTHONY T. 
on Birdeye

4 years ago

Great service. Delivered what was promised. 

CLINTON P.'s profile image
CLINTON P. 
on Birdeye

4 years ago

Very friendly customer service. Anytime I called a representative was able to update me quickly and was very courteous. 

SANTOSH N.'s profile image
SANTOSH N. 
on Birdeye

4 years ago

Easy process since I was an existing customer. Please note that Liem was an extraordinary loan officer, Communicating, following up on-time etc. My dis-satisfaction is the lack of clarity upfront that I had to pay points for the lower interest rate when the market rate was already low. 

Sherri L.'s profile image
Sherri L. 
on Birdeye

4 years ago

The process was easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.