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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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Bill R.'s profile image
Bill R. 
on Birdeye

4 years ago

Very friendly and professional service 

DENNIS S.'s profile image
DENNIS S. 
on Birdeye

4 years ago

The experience with PennyMac was very professional. The refinance went smooth and quick. 

JOSEPH S.'s profile image
JOSEPH S. 
on Birdeye

4 years ago

thank you 

Alan L.'s profile image
Alan L. 
on Birdeye

4 years ago

My'esha Allen did NOT return many phone calls I left about questions I had, she even said that my Real Estate taxes were wrong when I questioned her on it. It was never corrected. She made it very unpleasant and she was unprofessional at her job. 

Michael M.'s profile image
Michael M. 
on Birdeye

4 years ago

Smooth process  

Patrick M.'s profile image
Patrick M. 
on Birdeye

4 years ago

Excellent service and answered all my questions promptly. 

JOHANNES M.'s profile image
JOHANNES M. 
on Birdeye

4 years ago

It was processed Closed on time and not at all stressful.  

William O.'s profile image
William O. 
on Birdeye

4 years ago

This experience was not as good as our original loan. I called with questions and they were going to have her call me back . She never did . I think communication could have better . I expected her to call and check to see if we had question , who have been nice for a call to remind us of the closing . She was very pleasant , just no communication ,after approval . 

Dathan B.'s profile image
Dathan B. 
on Birdeye

4 years ago

Great experience with the PennyMacs team. Very quick process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.