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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,664 reviews
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Carmen N.'s profile image
Carmen N. 
4 years ago

The Process took a little longer than they had expected it to. Other than that everybody at penny Mac was great. 

PAUL H.'s profile image
PAUL H. 
4 years ago

My loan representative was very professional the whole process was very easy for us. I would definitely recommend Pennymac. Thank you! 

Serge M.'s profile image
Serge M. 
4 years ago

Pennymac is great. 

Edward C.'s profile image
Edward C. 
4 years ago

James Bruce & Letisia Gonzales were great to work with! Easy process! Thank you!! 

JANITA Q.'s profile image
JANITA Q. 
4 years ago

Dealing with the professionals at PennyMac was a good experience, however, trying to set up payments online is being extremely difficult. I have a login but the website is not recognizing it. It is frustrating. 

PAUL D.'s profile image
PAUL D. 
4 years ago

Great Experience! 

DANIEL L.'s profile image
DANIEL L. 
4 years ago

My husband and I are very pleased with the process of refinancing our home. It was done in a very timely manner and the Penny MAC team was very pleasant to work with. Especially Mr. Tramell, and Mr. Liem. Thank you, Daniel and Madeline Lara 

MICHAEL P.'s profile image
MICHAEL P. 
4 years ago

I received 3 different closing amounts within 4-5 days. It went from receiving $700 to paying $2600 to close. One of the reasons because they forgot to factor in insurance. It made it hard to budget and plan. Also, after giving me my final closing amount Erica said she would send me the information of who i made the cashier's check out to. I waited four days to receive that information then it turned out to be the wrong company which delayed the process by a few more days. 

HENRY G.'s profile image
HENRY G. 
4 years ago

Every single person i came in contact with that had anything to do with my loan showed consistent and punctual timing and accuracy. I would recommend Penny Mac all day long. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,664 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.