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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great team, made the process very easy and enjoyable.
I love my Penny Mac family
Some things were not communicated as well as it should have. I had asked to close in 30 days but that did not take place. Emails were not answered in a timely manner
There were a couple of repeated questions, and under some circumstances, I'd prefer to have questions answered over the phone right away. But, overall, very good.
Great customer service. When we had questions, they were answered in a timely manner.
Was a simple refinance & PM held My original loan loan for about 7 mos. Loan took way to long to approve & doc request was slow and sporadic-kinda hit and miss.. By time loan funded, PM extended the time, I had called other lenders & theOr rate was less, but I had no desire to go through process all over again with another lender. I was wore out! Jamie however was professional and delightful to work with. He was always positive and courteous.
The whole loan process from start to finish was very straightforward and easy. The service provided by the Pennymac service team was exceptional and timely.
Great experience
Julian McCaskill was absolutely excellent and professional throughout the entire process. His timely communication and updating kept me informed at every step of the loan process. I would like to thank the entire PennyMac team for the outstanding service. Thank you Julian!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.