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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,612 reviews
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ROBERT R.'s profile image
ROBERT R. 
5 years ago

Thank you for refinancing our house,  

JACOB R.'s profile image
JACOB R. 
5 years ago

There was a big issue right before closing and there was zero communication. In fact, we closed our loan and still have never received a call with an explanation/solution. It all ended well, but the complete lack of communication and clerical errors caused tons of unnecessary stress and uncertainty on our part. 

LUIS M.'s profile image
LUIS M. 
5 years ago

Very great customer service. PennyMac was willing to match competitive offer even after locking in rate. 

Minerva R.'s profile image
Minerva R. 
5 years ago

Great communcation, great job. All went smooth and quick 

MAGESH J.'s profile image
MAGESH J. 
5 years ago

Very good experience 

MALEK E.'s profile image
MALEK E. 
5 years ago

N/A 

Jason S.'s profile image
Jason S. 
5 years ago

All went well 

GARY M.'s profile image
GARY M. 
5 years ago

Communication was not consistent 

Dmitriy L.'s profile image
Dmitriy L. 
5 years ago

Great experience. Highly recommended. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.