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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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Stephen A.'s profile image
Stephen A. 
4 years ago

This was my 3rd loan with PennyMac, I wouldn't go anywhere else. Easier process than others I've use in the past. Fast dependable service, Very professional. Give them a try tell them Stephen August sent you! 

Craig M.'s profile image
Craig M. 
4 years ago

GREAT service perfect, perfect people to work with from a customer stand point. 

Mark R.'s profile image
Mark R. 
4 years ago

I was well informed throughout the entire process. All my questions were answered promptly and we were able to close ahead of schedule. This was by far the smoothest mortgage process I've ever been through. Great job Penny Mac!!! 

Benjamin B.'s profile image
Benjamin B. 
4 years ago

Working with Antonio Torres was great. He explained all the steps, helped us understand the whole process, and always prompt in returning any calls or emails we sent him. The whole process with the Penny Mac team was great! 

Mark S.'s profile image
Mark S. 
4 years ago

Long gaps if time to get answers to questions. Although we did close successfully, it took a month longer than necessary. We do understand that delays were common due to covid-19 and the high volume of refinance closings. 

MICHAEL L.'s profile image
MICHAEL L. 
4 years ago

Very impressed with the speed and attention given to me by the team at PennyMac. Thanks again for helping me refinance my home.  

Efren M.'s profile image
Efren M. 
4 years ago

If the rate and closing costs were lower for a 100% Disabled Veteran then this refinance would be great but the loan officer charged us too much, I requested a 5K total costs for this refinance but she charged more than the requested amount so we’re not happy. 

SHELLEY A.'s profile image
SHELLEY A. 
4 years ago

Very polite. Answered all my questions in a timely manner. Made the process of buying my home very easy. 

Betty G.'s profile image
Betty G. 
4 years ago

Courtesy was always above reproach. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.