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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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JOSEPH M.'s profile image
JOSEPH M. 
5 years ago

Customer Service Reps were always available to take my call without having me wait longer than 2 minutes. 

RICHARD O.'s profile image
RICHARD O. 
5 years ago

Best experience ever! Stress free and always got my answers in a timely matter , even with the covid19 going on! 

Eddie D.'s profile image
Eddie D. 
5 years ago

Everything went as planed . Thank You 

DAVID L.'s profile image
DAVID L. 
5 years ago

I loved the weekly meetings to let me know where we were in the process. I would suggest a full roll forward from payoff of the old loan to purchase of the new loan. Would clarify the closing documents. Thanks! 

RAYMOND L.'s profile image
RAYMOND L. 
5 years ago

Staff was customer friendly and very detailed in their request for information. 

BOBBYE R.'s profile image
BOBBYE R. 
5 years ago

Everything was smooth sailing through the entire process! 

BETTY K.'s profile image
BETTY K. 
5 years ago

Hospitality and the manner that it was presented to. She took the time to explain everything. 

Alexandru Z.'s profile image
Alexandru Z. 
5 years ago

I assume that all the miss connections happened because of COVID-19. I’m glad that overall I was able to refinance and finish the closing. 

NAZIMA C.'s profile image
NAZIMA C. 
5 years ago

Several emails ignored. Phone calls ignored. Promised to call back and didn’t. Mistake on papers held up dispersement. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.