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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,170 reviews
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James R.'s profile image
James R. 
5 years ago

Penny mac team is ok, but tough to talk to same person. Call backs did not happen and figures changed from one person to the next. Even though we had Penny mac before, still lots of paperwork on my part. WHY CAN I NOT GET RID OF PMI WITH PENNY MAC? The reviews indicate the results are pretty consistent. Unfortunately. I realize Covid made it more difficult, but still.... 

Dan R.'s profile image
Dan R. 
5 years ago

O 

Jonathan M.'s profile image
Jonathan M. 
5 years ago

Excellent service 

Stephan K.'s profile image
Stephan K. 
5 years ago

Very prompt on answering questions. Very good upload site. 

STEPHEN E.'s profile image
STEPHEN E. 
5 years ago

Tracy Parker was great throughout the process. She explained everything very clearly and accurately. It has been a great experience working with Tracy and PennyMac for my refinance loan. 

ERIC P.'s profile image
ERIC P. 
5 years ago

Very Professional and friendly Penny Mac staff made the refinance process a pleasure. 

Hugo M.'s profile image
Hugo M. 
5 years ago

You can calle me, if you would like 

LUIS G.'s profile image
LUIS G. 
5 years ago

Thanks again! 

Don H.'s profile image
Don H. 
5 years ago

Coved 19 restrictions seemed to hamper the loan process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,170 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.