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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Beauford Brown I.'s profile image
Beauford Brown I. 
5 years ago

processor was polite and knowledgeable, understood what I was trying to accomplish allow me to reach my goal in a timely matter 

CAROL S.'s profile image
CAROL S. 
5 years ago

Everyone on the Mac team was knowledgeable, pleasant, and easy to work with. Thank you. 

Charles S.'s profile image
Charles S. 
5 years ago

They did a good job 

ROBERT R.'s profile image
ROBERT R. 
5 years ago

Thanks to all the individuals that was involved in my loan process, it was Excellent as always. Thanks Anthony for keeping me up to date throughput the process. I am great full for having my loan with PennyMac. Thanks a million for everything. 

ANGELA T.'s profile image
ANGELA T. 
5 years ago

This was such a smooth & easy process. It was not stressful or overwhelming at all. Everything was simply explained & explained to me. All of my questions were answered & everyone was so friendly. Thank you so much for such a great experience! 

CARMEN C.'s profile image
CARMEN C. 
5 years ago

I think the process to refinance with a current customer with no cash out should be streamlined. I thought the process would be faster given that my mortgage was being serviced by PennyMac and The terms of the loan were the same. At least I accomplished my goal, to lower my payment and get a lower rate. 

WILLIAM M.'s profile image
WILLIAM M. 
5 years ago

Very easy refinance procedure. 

Korwin D.'s profile image
Korwin D. 
5 years ago

People were kind and friendly and looking out for the best Interest of the Client. The only thing I would ask is that during the process, when there is a another chance to lower the interest rate, that the person works with us on getting it done. I realize it was a very busy time for everyone, but the client is always looking for best numbers possible to get. Thanks 

BENJAMIN Y.'s profile image
BENJAMIN Y. 
5 years ago

Everything went quick and smoothly from the application through closing. All my questions were answered. Thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.