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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,170 reviews
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John L.'s profile image
John L. 
5 years ago

Martha was fantastic - very nice to deal with. Followed up with all of her commitments to me. My loan closed on time and I was very happy with the result. Thanks very much! John Larson 

JUAN G.'s profile image
JUAN G. 
5 years ago

Refinanced my home, super easy and great process from beginning to end. Thank you Hermes Mejia and Pennymac team! 

KARL J.'s profile image
KARL J. 
5 years ago

Overall, each and every person we spoke to on the Mac Team were courteous, and helpful with all our questions. The online application was a first for us, and we found it really easy to follow. The only complaint was the repeated request for information that had already been sent. It would be very helpful to future applicants if all documents needed were requested at the beginning of the process. Our sincere thanks to Hermes and the entire Mac Team. 

Terrill F.'s profile image
Terrill F. 
5 years ago

You were great. 

RASHAD R.'s profile image
RASHAD R. 
5 years ago

Had a great experience with Eric! He was thorough in his knowledge and kept me informed. 

DANIEL T.'s profile image
DANIEL T. 
5 years ago

The process and everyone I interacted with were great. 

HENRY BAXLEY J.'s profile image
HENRY BAXLEY J. 
5 years ago

Great experience! 

JAY G.'s profile image
JAY G. 
5 years ago

Iceina stayed in touch with me 

ALEX J.'s profile image
ALEX J. 
5 years ago

The only reason I stayed an finished my loan was Becca of Carmelita she was good to work with an answered questions. Before Carmelita was assigned to my loan this was the biggest shit show I’ve been apart of Once I finished my application I did not hear from the original loan agent again. Not even an email back. He dumped everything onto his assistants lap which the communication was a little better but not much. There were a couple times I had to call an figure things out on my own 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,170 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.