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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication..... there was none.... never returned calls or emails and the closing time was changed two hours before.... nobody ever called... so I took time off work for nothing .... not happy at all !!!!!!
Mara kept me informed throughout the entire refi process. I really appreciated the quick process.
There was a lot of miscommunication at the end of the loan process. Our closing disclosure and closing documents were sent to the wrong law firm and our lawyer did not have these documents on the day of our scheduled closing. We confirmed that Penny Mac had our chosen lawyer's information several times and well in advance, and still the "closer" sent the documents to the law firm contracted with Penny Mac. Our closing was scheduled at 9am EST and it was difficult to contact anyone at PennyMac
Excellence in all aspects of loan process!
Penny MAC team did an excellent job from start to finish. We closed on our refinance sooner then expected and could not be happier.
The entire process was stellar. PennyMac has a great service team and will continue my business and share my experiences with others.
Tracy Parker made it great!
They are ready to answer every question and work with their customers.
Everyone was very helpful and explained everything that needed to be done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.