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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,170 reviews
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PAUL F.'s profile image
PAUL F. 
5 years ago

Unfortunately Richard had a difficult time in communicating with us on very specific parts of this loan process. So much so, we switched to DeeDee Atkins to take over the process. Even after the loan was “funded” we are still waiting to see the loan paid off. We were informed the Sunday before this one that the funds should clear within 2 to 3 Business days. This was over a week ago. Fortunately, a phone call to Dee Dee & info was relayed to us that funds should clear within a day or two. 

Kathleen M.'s profile image
Kathleen M. 
5 years ago

I was amazed how easy, fast and efficient Letisia was. She was with me every step of the way. I would definitely do business with PennyMac again. 

PATRICK M.'s profile image
PATRICK M. 
5 years ago

My mortgage refinancing process with PennyMac could have not been more efficient. Nancy made the overall experience quick and easy. 

Michael N.'s profile image
Michael N. 
5 years ago

I truly enjoyed working with Daniel Vera and Anna Eng. These two individuals are top notch in my opinion. I informed both of them that in the future I am going to buy another house and I'm going to contact them when I am ready to do that. Both of them set my mind at ease during this whole process. Daniel was able to work from home seamlessly and helped me secure the best interest rate I have ever heard of in my life. Anna was very knowledgeable and very pleasant to work with. Thank you very much 

RYAN S.'s profile image
RYAN S. 
5 years ago

Julia and Hilda were a pleasure to work with and helped guide me on any outstanding items. The title company had an issue that we were able to resolve quickly. 

Joshua R.'s profile image
Joshua R. 
5 years ago

Loan process went super smoothly, everything worked out great. 

DAVID Bowen I.'s profile image
DAVID Bowen I. 
5 years ago

Constant feedback and communication 

JOHN D.'s profile image
JOHN D. 
5 years ago

Thank you Carmelita and Penny Mac Team. Considering all the factors going on with the Pandemic, everything went very smooth. If I have to reify anything again I hope that Carmelita is available to work with. She was a Delight to work with and very efficient. Thanks again. God Bless America!! John A. 

Seth C.'s profile image
Seth C. 
5 years ago

I felt like I do when I go buy a car 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,170 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.