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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,851 reviews
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Rafael G.'s profile image
Rafael G. 
on Birdeye

4 years ago

The experience was great and the process was seamless. Communications were very clear and thorough to include quick response turnaround. 

LAURA B.'s profile image
LAURA B. 
on Birdeye

4 years ago

Everything was great! This was impressive, especially considering the current pandemic situation. We are very happy with all of our interaction with PennyMac staff and subcontractors. 

Valerie G.'s profile image
Valerie G. 
on Birdeye

4 years ago

The process of refinancing was stress less and very timely. 

Rachel R.'s profile image
Rachel R. 
on Birdeye

4 years ago

I did not know how much money I needed to wire until Friday night at 7:00 when closing was On Monday at 12:00. The bank didn’t open until 9:00 so it was a bit of a crunch. Also, the title company did not receive the final closing documents until 11:00. My realtor and the sellers realtor waited until 1:30for their money to be wired over. They left because it never came... very unprofessional. Elodia did an amazing job helping out in the beginning, but Anna Eng was hard to get in touch with.  

Paul M.'s profile image
Paul M. 
on Birdeye

4 years ago

communication 

MARK T.'s profile image
MARK T. 
on Birdeye

4 years ago

Great experience. Closed on time even during the virus. 

Kevin R.'s profile image
Kevin R. 
on Birdeye

4 years ago

Total professional experience. Elizabeth Estrada is a great communicator and her attention to detail made the process seamless. Thank you. 

STEWART T.'s profile image
STEWART T. 
on Birdeye

4 years ago

Great experience overall from everyone involved. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
on Birdeye

4 years ago

It was a very smooth and professional transaction. Temeka and Dino where excellent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,851 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.