This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
First of all I was told that my ex would have a notary come to her by 2 different people. But apparently she was faxed paperwork and was told to get it motorized during a pandemic! And was told to get it done by a certain date. And there were not clear instructions for her to follow on where to sign and it did not get done correctly. I was supposed to sign the next day and took off work early to meet the notary at my house, little did I know that PennyMac had canceled the appointment. I called t
Better communication skills. Being more on top of it.
Great overall experience. highly recommend
Ivonne, thank you for excellent service. You kept me well informed throughout the loan process with email and phone calls. My calls were returned quickly and questions answered completely. I liked that you could share notes from prior discussions, which helped me feel safe with Penny Mac. It's the first time I ever closed a loan online, feeling safe sharing information with someone you have never met is crucial. Again, thank you. Linda
Questions were answered promptly, even during non-work hours. Very impressed.
Everyone we dealt with was very professional and very knowledgeable! We were treated like old friends and had a wonderful experience with Bailey and Rosario!
Rosario was there every step of the way and made sure we closed on time
Paulette was a pleasure to work with! She was patient and responsive to my questions and concerns making it a pleasant experience.
The process was smooth and easy to complete. They worked until the found the solution that worked best for me financially. Closing happened in a timely manor and they sent had someone meet me at my house to sign all of the paperwork,
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,853 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.