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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,853 reviews
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BRANDON L.'s profile image
BRANDON L. 
on Birdeye

4 years ago

First of all I was told that my ex would have a notary come to her by 2 different people. But apparently she was faxed paperwork and was told to get it motorized during a pandemic! And was told to get it done by a certain date. And there were not clear instructions for her to follow on where to sign and it did not get done correctly. I was supposed to sign the next day and took off work early to meet the notary at my house, little did I know that PennyMac had canceled the appointment. I called t 

SHAMAR G.'s profile image
SHAMAR G. 
on Birdeye

4 years ago

Better communication skills. Being more on top of it. 

John M.'s profile image
John M. 
on Birdeye

4 years ago

Great overall experience. highly recommend 

Stephen B.'s profile image
Stephen B. 
on Birdeye

4 years ago

Questions were answered promptly, even during non-work hours. Very impressed. 

Joseph E.'s profile image
Joseph E. 
on Birdeye

4 years ago

Paulette was a pleasure to work with! She was patient and responsive to my questions and concerns making it a pleasant experience. 

JERRY W.'s profile image
JERRY W. 
on Birdeye

4 years ago

It was a superfast, easy to understand experience! 

Jason C.'s profile image
Jason C. 
on Birdeye

4 years ago

Quick friendly service. Very helpful. 

Elena F.'s profile image
Elena F. 
on Birdeye

4 years ago

Thanks for all hard work . 

Charles E.'s profile image
Charles E. 
on Birdeye

4 years ago

Sandra was AWESOME, that is what made the experience good. Even during this pandemic she was great. She called when I ask her via email so we could handle things better over the phone so we were on the same page. It was a joy working with her. Good employee, she is a keeper. I have always heard a thriving companies best assets are their employee's. Sandra is definetly an asset to your company. Thanks sincerely, Charles E. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,853 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.