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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great that from the loan to application until closing it only took 4 weeks for my cash out refinance.
Everything went very well!
Agents were very kind and helpful.
Overall a very pleasant experience during these uncertain times.
DeBorah stayed in touch and kept us updated throughout the entire process. She was pleasant, professional, and always helpful.
Doing the whole process online was very easy and ensured we had our social distance. The only thing we had to do in persone was sign papers for closing. Very helpful in this time of COVID19.
Paulette was very helpful when I could get her. But, one problem with the system is that when I called her back the person who answered refused (a couple of times) to get me to her directly. I didn't think I needed to start all over with the new person since Paulette would always know what I was talking about. She corrected a couple of mistakes that were made originally in a timely manner. To summarize, when I was able to talk or email directly with Paulette, all was done professionally.
Great experience.
Loved working with Jamie during this situation.
PENNYMAC has a 4.4 star rating with 49,294 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.