PENNYMAC

CARLY E. 

on Birdeye

6 years ago

All questions were addresses as they came up. We closed ahead of schedule and I was able to remain in contact with the same contacts throughout the process. I want having to start from zero with some random resource ever interaction. 

STEVEN S. 

on Birdeye

6 years ago

Good job and getting information to us. 

Kenneth Kuehne J. 

on Birdeye

6 years ago

Na 

Lisa W. 

on Birdeye

6 years ago

Everyone involved in the process helped to make our refinance very simple and communicated very efficiently! Very happy with our experience and glad we chose to refinance with PennyMac! 

RITU A. 

on Birdeye

6 years ago

Improve process communication to the person who is taking loans Most of the time was unclear whats going on 

Ryan B. 

on Birdeye

6 years ago

Simple refinance process with clear communication 

STEPHEN S. 

on Birdeye

6 years ago

Thanks 

TIMOTHY R. 

on Birdeye

6 years ago

Smooth refinance despite being in the midst of this Coronavirus nightmare. Start to finish process was very smooth and easy to navigate ! A shout out to Angey Wu and John Buchanan for their great customer service and communication throughout!! 

Raquel H. 

on Birdeye

6 years ago

Given the unforeseen circumstances we are all experiencing at the moment, once I was able to get connected with the loan originators to request a Refinancing on an existing loan the entire process was very smooth. Molly Christmas was my contact person and she was there the entire time answering my questions via email and phone calls. She made the entire experience a "breeze." Even after the closing...