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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,855 reviews
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RONALD M.'s profile image
RONALD M. 
on Birdeye

4 years ago

Penny Mac was concise and clear from beginning to end they kept me well-informed it so I had no surprises and no false expectations the closing experience was very precise and expedient 

William B.'s profile image
William B. 
on Birdeye

4 years ago

Excellent through the whole process, 

DAVID O.'s profile image
DAVID O. 
on Birdeye

4 years ago

a very nice and easy experience. Thank you!!! 

Richard H.'s profile image
Richard H. 
on Birdeye

4 years ago

The loan officers that I had went above and beyond to answer any questions and to accommodate any requests that were made. 

Ryan M.'s profile image
Ryan M. 
on Birdeye

4 years ago

Communication throughout the process was just awful. On 2 separate occasions I had appointments with mobile notaries to sign closing documents. Both occasions I was called the morning of and told the appointment was cancelled. Both times it took a week or more after leaving messages and sending emails to get any communication back as to why. I explored many other companies during these long lapses in communication and if any were able to match your offer I would have taken my business elsewhere. 

ORA O.'s profile image
ORA O. 
on Birdeye

4 years ago

It went great! 

KATHERINE H.'s profile image
KATHERINE H. 
on Birdeye

4 years ago

Everyone was very helpful in explaining the process and answering all my questions. I was able to close with a great rate in a shorter amount of time than expected. 

Joni G.'s profile image
Joni G. 
on Birdeye

4 years ago

Communication regarding the whole process. A direct number to get ahold of our associate instead of being sent to a general voicemail. 

JAMES C.'s profile image
JAMES C. 
on Birdeye

4 years ago

Everything was done in a professionally and timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,855 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.